QUESTIONS?

If you have questions about your order, be sure to have a browse through our Frequently Asked Questions page before giving us a call, as this magical page more than likely holds the answers you seek ;) Find out everything; from Shipping, to Returns, to Size Guide - all the Jolyn mysteries solved!

 

OFFICE LOCATION:

Varsity Towers
167/25 Lake Orr Drive,
ROBINA QLD 4226

Shopping is by appointment only,
give us a call or send us a text to visit! ☎️ 0401 394 049

 

MAILING ADDRESS (for returns only):

Locked Bag 4
Bundall Business Hub
BUNDALL QLD 4217

 

FINDING US:

Our office is RAD! But we'll admit, it's a little tricky to find (all good things are best kept secret). We'll let you in on the secret though, because we like you. 
Once you've come through the traffic lights (off Bermuda St), turn right through the first roundabout then head north to a second roundabout. 
Keep heading north (parallel to the main road) down a narrow street with a 15km speed limit sign, keep going, keep going!
We are at the closest end of the Varsity Towers building, above the pool - you'll see this on your left, with visitor parking in front, just after the speed bump. Find yourself a park, then come on through the glass doors with the big JOLYN sticker on them (fancy that!), head up the stairs, and we'll be awaiting your arrival at the top! Watch our helpful instructional video below for further assistance 😉

 

BUSINESS HOURS:

Monday – Friday, 9 am – 5 pm

 

CLICK & COLLECT:

Click & Collect; girl, you need this! If this is your first time buying with us, and you're not entirely sure what you're after, this option is for you. Shop online, choose your style, size, colour (the whole rainbow if you want), and select "Click & Collect" for your shipping method. Your order will be packed up and ready for you to collect from our office in Varsity Towers the following business day. You're most welcome to try on your togs when you come to pick them up, and swap over anything that isn't quite "you". We want you to look and feel confident, beautiful and ready to take on the world in your new Jolyn's!

Parcels will be ready for collection after 1pm the next business day of placing your order, i.e. if you order on Monday at 3pm, your togs will be ready by 1pm on Tuesday (excluding orders with printing). Please await confirmation of your parcel being dispatched before attempting to collect. 

 

TO SET UP AN APPOINTMENT:

Call: 0401 394 049

Email: australia@jolynclothing.com 

 

 

FIND US: